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Hotel Manager
About this role
A full-time Hotel General Manager is sought to lead Captain Residency Hotel’s operations in Lekki Phase 1, Lagos, focusing on driving revenue, guest satisfaction, and compliance with standards. The role targets a commercially driven leader with strong hotel operations knowledge and people management skills.
What you would do
- Oversee daily hotel operations to ensure smooth and profitable activities
- Develop and implement strategies to improve productivity, service quality, guest satisfaction, and profitability
- Monitor performance metrics such as occupancy, ADR, RevPAR, revenue, and costs
- Drive revenue through sales, marketing, partnerships, and local opportunities
- Coordinate all departments to achieve business objectives and take corrective actions as needed
- Lead and manage staff, mentor performance, and ensure adherence to hotel standards
What they are asking for
- Bachelor's degree or HND in Hospitality Management, Business Administration, Hotel Management or related field
- 2–4 years of proven managerial experience in hotel or hospitality sector
- Experience in roles such as Hotel Manager or Operations Manager is advantageous
- Strong leadership, communication, negotiation, and interpersonal skills
- Solid understanding of hotel operations (Front Office, Housekeeping, F&B, Sales, Administration) and financial management
- Proficiency with hotel management software and Microsoft Office
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