Hotel Manager

About this role

A Hotel Manager is needed in Lagos for a full-time role. The employer provides recruitment and HR solutions and seeks someone with extensive hospitality experience to oversee hotel operations, drive performance, lead staff, and ensure excellent guest experiences. The position requires managing operations, revenue, costs, and regulatory compliance to improve profitability and service quality. The candidate should have a strong background in hotel management, budgeting, and staff leadership. The role includes developing strategies to increase bookings and business growth, while reporting on operational and financial performance.

What you would do

• Oversee daily hotel operations and coordinate across departments.
• Maintain high standards of guest experience, service, cleanliness, and efficiency.
• Lead, supervise, and develop hotel staff with accountability.
• Monitor revenue, occupancy, costs, and profitability.
• Develop and implement strategies to increase bookings, revenue, and retention.
• Prepare and manage operational budgets and control expenditure.
• Establish and enforce standard operating procedures and service standards.
• Oversee inventory, procurement, maintenance, and asset management.
• Handle guest complaints professionally and drive continuous improvement.
• Prepare periodic operational and financial performance reports for management.

What they are asking for

• Bachelor's degree or HND in Hospitality Management, Hotel Management, Business Administration, or related discipline.
• 7–10 years of relevant hospitality experience with substantial hotel operations and management experience.
• Experience in a senior supervisory or hotel management role with a track record of cost control and revenue growth.
• Strong knowledge of hospitality standards, budgeting, and operational management.
• Proficiency in hotel management software, reservation systems, and Microsoft Office.
• Relevant professional certifications are an added advantage.
• Competencies in strategic leadership, financial acumen, revenue optimisation, communication, decision-making, customer service, integrity, and ability to work under pressure.

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