Hotel Manager

About this role

Stay and Homely Limited is recruiting for a Hotel Manager to lead operations at its Maitama, Abuja property. The role targets experienced hotel professionals with a strong background in hotel management, business development, sales, profitability, operations, and regulatory liaison. The employer operates a luxury hotel offering boutique rooms, elegant apartments, and villas as part of the DreamCity Group. The successful candidate will oversee all hotel activities, drive revenue growth, maintain service quality, and ensure regulatory compliance.

What you would do

• Set strategic direction aligned with the group's vision and brand standards.
• Lead and develop hotel teams to foster excellence and accountability.
• Serve as the liaison with regulatory bodies and industry stakeholders to ensure compliance.
• Ensure high-quality guest experiences and respond to feedback to improve service delivery.
• Support and guide the sales team to hit revenue targets and manage pricing and promotions.
• Oversee maintenance and utilisation of facilities and assets to meet brand standards.
• Establish and monitor KPIs for hotel functions and report performance to management.
• Collaborate with finance to develop budgets, control costs, and analyse financial performance.
• Develop business development strategies to attract new clients and grow revenue across services.
• Manage and optimise front office, housekeeping, F&B, maintenance, and security processes.

What they are asking for

• Professional certifications in hospitality or related fields (e.g., AHLEI, NIMN, CIM) or equivalents.
• Minimum 10 years of progressive experience in hotel management, business development, sales, and operations.
• Experience in senior leadership roles and managing multiple priorities in a fast-paced environment.
• Strong leadership, communication, negotiation, and stakeholder management skills.
• Proven track record in profitability, sales targets, and regulatory awareness within Nigerian hospitality.
• Master’s degree in Hotel Management, Hospitality Management, Business Administration or related field.
• Experience in boutique hotels or luxury serviced accommodations is a plus.

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