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Hotel General Manager
About this role
Venmac Resources Limited seeks an experienced Hotel General Manager to oversee all hotel operations in Abuja. The role focuses on delivering excellent guest experiences, driving revenue growth, managing costs, and leading staff across departments. The candidate should have a strong background in hotel operations, leadership, financial management, sales and marketing, and service delivery. The employer is a hotel management company with experience across 3-5 star properties in Nigeria.
What you would do
- Oversee daily operations of all hotel departments and ensure coordinated service delivery.
- Establish and enforce procedures, service standards, and internal controls.
- Conduct regular inspections for cleanliness, safety, and quality of service.
- Ensure compliance with hospitality regulations, health and safety, and internal policies.
- Develop and implement strategies to increase occupancy, revenue, and profitability.
- Monitor room rates, occupancy, ADR, and RevPAR; drive sales and partnerships.
- Collaborate with Sales and Marketing to enhance market visibility.
- Identify new business opportunities to maximise revenue across outlets.
- Prepare and manage departmental budgets, forecasts, and operating plans.
- Monitor costs, prevent waste and unauthorised expenditure.
What they are asking for
- Bachelor's degree or HND in Hospitality Management, Hotel Management, Business Administration or related field.
- Postgraduate qualification or professional certification in hospitality or business management is an advantage.
- 7-10 years in the hotel industry, with 3-5 years in a General Manager or senior leadership role.
- Proven experience managing hotel operations, budgets, revenue and teams.
- Track record of improving occupancy, revenue, profitability, guest satisfaction, or efficiency.
- Knowledge of PMS, reservation systems, OTAs, and revenue management.
- Understanding of financial reporting, budgeting, cost control, inventory, and internal controls.
- Excellent leadership, communication, negotiation, problem-solving, and decision-making skills.
- Strong organisational ability to manage multiple priorities in a fast-paced environment.
- High integrity, professionalism, accountability and commercial awareness.
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