Hotel Cashier

About this role

A full-time Hotel Cashier role in Abuja with Bolton White Group, a hospitality business offering a range of services and aiming to provide a home away from home experience. The role involves handling guest check-ins and check-outs, processing payments, issuing receipts and refunds, and maintaining accurate cash drawers. It supports front office and F&B teams with guest accounts and room charges, while ensuring internal controls and confidentiality of guest information. The employer emphasises high standards, integrity and professional service in line with international best practices.

What you would do

• Process cash, card and other payments and issue receipts and refunds as needed.
• Handle guest check-ins and check-outs and reconcile cash transactions at start and end of shifts.
• Prepare daily cashier reports, deposits, and financial records.
• Respond to guest inquiries about charges, payments, and billing issues.
• Support front office and F&B teams with guest accounts and room charges.
• Follow internal control procedures to prevent fraud and ensure compliance with financial standards.
• Maintain confidentiality of guest and financial information.
• Provide courteous and professional service to guests.
• Maintain accurate cash drawers and reconcile transactions.
• Ensure accuracy in billing and reporting.

What they are asking for

• Bachelor's degree in Accounting, Finance, Business Administration or related field.
• Previous cashier, teller or finance experience; hospitality experience preferred.
• Strong numerical and analytical skills.
• Proficiency with POS systems, hotel management software (e.g., Opera, Micros) and MS Office.
• Excellent communication and customer service skills.
• High integrity, accuracy and attention to detail.
• Ability to work flexible shifts, weekends and holidays.

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