About this role
The role is for a Hostess at The Living Room, YellowDoor Hotels’ restaurant and bar in Abuja. You would welcome guests, assist with seating from arrival to being seated, and help ensure smooth front-of-house handoffs in a fast-paced premium setting. The employer operates a boutique hospitality team focused on guest experience and high standards. The position involves guiding guests to tables, managing the entrance and seating plans during busy periods, and handing guests over to servers. There is an emphasis on responding to guest celebrations and following up on concerns with staff until resolved.
What you would do
- Greet arriving guests and respond to their occasion.
- Guide guests to appropriate tables and ensure comfort.
- Manage entrance and seating plans during busy service.
- Hand guests over promptly to a waiter or waitress.
- Follow up on guest concerns with servers and managers until resolved.
What they are asking for
- 2-4 years of experience in guest welcome or front-of-house roles.
- Experience with seating coordination and waiter handoffs.
- Experience in restaurant, hotel, or event hosting.
- Professional presentation and rotating-shift availability.
- Experience with seating plans, reservations, and waitlist management.
- Experience with front-of-house handoffs and guest concern resolution.
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