Hospitality Operations Manager (Remote)

About this role

Remote, full-time position in Lagos for a female Hospitality Operations Manager with proven hospitality operations experience. The role oversees daily operations, drives service standards and coordinates teams, with a salary of N400,000 to N600,000 monthly.

What you would do

• Oversee daily hospitality operations to ensure smooth service delivery.
• Manage and coordinate operational teams to achieve business objectives.
• Develop and implement policies, processes and service standards.
• Monitor staff performance and maintain high levels of productivity and customer service.
• Manage vendors, procurement, inventory and operational costs.
• Ensure compliance with health, safety and regulatory standards and address operational issues.

What they are asking for

• Bachelor's degree in Hospitality Management, Business Administration or related field, with 7–10 years of hospitality operations management experience.
• Strong leadership and team management skills.
• Excellent communication, organisational and problem-solving abilities.
• Deep knowledge of hospitality operations, customer service and service standards.
• Proven ability to manage multiple operational functions in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

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