Hospitality Manager (Eatery and Restaurant)

About this role

A hospitality manager role for a chain of outlets in Lagos, working with Elevated HR Limited. The position involves overseeing and training staff, ensuring uniform service standards across all outlets, and maintaining proper representation of the company. It includes supervising both front and backend operations, handling admin inquiries, coordinating maintenance, and supporting performance management and training activities. The role also covers stock delivery coordination, liaising with bakery and delivery teams, conducting store visits for compliance, and maintaining high levels of customer service. The employer is a recruitment and staffing firm that partners with employers to recruit top talents across sectors.

What you would do

• Monitor and train staff to maintain consistent service and presentation across all outlets
• Ensure correct company representation and uphold standards
• Supervise daily front and backend operations of all outlets
• Assist with internal and external admin inquiries or requests
• Supervise outlet maintenance
• Support performance management procedures
• Schedule meetings, interviews and maintain agendas
• Assist with training sessions and seminars
• Support ad-hoc admin projects and other assigned functions
• Coordinate stock delivery to outlets and liaise with bakery and delivery staff

What they are asking for

• Degree in Business Administration or Hospitality-related field
• Basic financial knowledge
• Ability to work under pressure with attention to detail
• Ability to take initiative and implement feedback

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