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Hospitality Manager
About this role
Hospitality Manager role in Ago Palace, Lagos, overseeing day-to-day operations and supervising staff to maintain service standards and guest satisfaction. It is suitable for someone with prior hospitality or related management experience and strong leadership and communication skills; salary is ₦200,000 per month with staff accommodation.
What you would do
- Oversee day-to-day operations of the hospitality business.
- Supervise and coordinate staff across functions.
- Ensure excellent customer service and guest experience.
- Monitor staff attendance, performance, and productivity.
- Develop and manage staff schedules and daily work assignments.
- Handle customer complaints and resolve operational issues.
What they are asking for
- OND/HND/BSc qualification preferred.
- Previous experience in hospitality, hotel, restaurant, lounge, or related management roles preferred.
- Previous supervisory or management experience advantageous.
- Strong leadership and people-management skills.
- Excellent communication and customer service skills.
- Smart, proactive, organised and responsible.
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