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Hospital Operations Manager
About this role
The role is for a Hospital Operations Manager at a medical centre in Ilesa, Osun State. It involves working closely with physicians, nurses, administrative staff and external partners to support clinical decision-making, timely patient care, and the management of revenue cycles. The position requires a strong background in Medical Technology and Laboratory Medicine, with hands-on laboratory skills and experience in handling and reporting diagnostic tests. Knowledge of pathology, quality control, and familiarity with HMO operations and healthcare reimbursement is needed, along with strong communication and collaboration abilities. A relevant bachelor’s degree and professional registration/licensure, plus computer and laboratory information system proficiency, are expected.
What you would do
- Collaborate with clinical and administrative teams to support clinical decision-making.
- Ensure timely patient care and coordination across departments.
- Manage aspects of the revenue cycle and healthcare reimbursement processes.
- Apply scientific principles to diagnostic testing and reporting.
- Perform and oversee specimen collection, handling, analysis, and documentation.
- Maintain quality control through calibration, validation and routine checks.
- Interpret test results to support clinical decisions.
- Communicate with HMOs, patients, and external partners as needed.
- Utilise laboratory information systems and basic computer applications.
- Support continuous improvement in laboratory and hospital operations.
What they are asking for
- Bachelor’s degree in Medical Technology or Laboratory Medicine with relevant professional registration/licensure.
- Strong laboratory skills and experience with specimen collection, handling, analysis and documentation.
- Knowledge of pathology and related clinical disciplines.
- Experience with quality control processes and ensuring accuracy of results.
- Familiarity with HMO operations, medical billing and claims processing is an advantage.
- Attention to detail, analytical thinking and problem-solving under time constraints.
- Effective communication and interpersonal skills for collaboration across teams and with patients.
- Proficiency in basic computer applications and laboratory information systems.
- Experience in a hospital or clinical laboratory setting is an advantage.
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