Home Appliance (HA) Technician

About this role

SIMS Nigeria Limited is hiring a Home Appliance (HA) Technician for full-time work. The role involves installing, diagnosing, maintaining, and repairing a wide range of domestic appliances, and providing good customer service while following safety and quality standards. The technician will collaborate with service, parts, and support teams, perform post-repair tests, and maintain service documentation. The employer is a Nigerian electronics retailer and service provider with partnerships with major brands, aiming to deliver reliable products and service nationwide. The position requires technical knowledge of electrical, electronic and mechanical systems in home appliances and relevant qualifications.

What you would do

• Collaborate with Service Centre, Spare Parts, Customer Service and Technical Support teams to ensure efficient service delivery.
• Perform functional and safety tests after repairs before handing over to customers.
• Follow company policies, quality standards and regulatory requirements during service activities.
• Maintain a clean, safe, and organised working environment in line with health and safety policies.
• Install, commission, conduct preventive maintenance and routine servicing of appliances according to manufacturer guidelines.
• Diagnose, troubleshoot and repair a range of home appliances including refrigerators, washers, dryers, dishwashers, microwaves, ovens, and air conditioners.
• Provide feedback on recurring issues and customer concerns to support improvement.
• Keep up to date with new products and repair procedures through training.
• Handle and account for spare parts, tools and service equipment properly.
• Document fault diagnosis and repair activities, and support warranty claim verification.

What they are asking for

• OND, HND or Bachelor's Degree in Electrical/Electronics, Mechanical, Mechatronics or related field.
• Minimum of 3 years hands-on experience in diagnosing and repairing home appliances.
• Strong knowledge of electrical, electronic and mechanical systems in domestic appliances.
• Excellent customer service and communication skills.
• Ability to read wiring diagrams and service manuals.
• Ability to work independently and manage multiple service tasks.
• Professional certifications in refrigeration, HVAC or electrical installation are an added advantage.
• Experience with diagnostic tools, multimeters and testing equipment is an added advantage.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.