Home Appliance (HA) Technician

About this role

SIMS Nigeria Limited, a long‑standing distributor and service provider of major electronics brands, seeks a Home Appliance Technician in Rivers. The role involves installing, diagnosing, maintaining and repairing a range of domestic appliances, with a focus on quality, safety and customer service. The technician will diagnose faults, perform repairs to manufacturer standards, document service activity, and support warranty processes. The employer operates service centres and branches across Nigeria and emphasises continuous training and collaboration with other departments. The position targets candidates with engineering or related degrees and hands‑on appliance repair experience.

What you would do

• Diagnose, troubleshoot and repair a wide range of home appliances.
• Install, commission, service and perform preventive maintenance per manufacturer guidelines.
• Conduct accurate fault diagnosis using manuals, diagnostic tools and testing equipment.
• Replace defective components and ensure repairs meet quality standards.
• Perform functional and safety tests after repairs before handover to customers.
• Respond promptly to service requests and meet service level agreements.
• Maintain accurate service records, reports, warranty docs and parts usage.
• Handle spare parts, tools and service equipment properly.
• Educate customers on appliance use and maintenance to reduce repeat faults.
• Collaborate with Service Centre, Spare Parts, Customer Service and Technical Support teams.

What they are asking for

• OND, HND or Bachelor's degree in Electrical/Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, Technical Education or related field.
• Minimum 3 years hands-on experience diagnosing and repairing home appliances.
• Strong knowledge of electrical, electronic and mechanical systems in domestic appliances.
• Ability to read electrical diagrams, manuals and technical documentation.
• Experience with diagnostic tools, multimeters, and other testing equipment.
• Knowledge of refrigeration systems, compressors, motors, control boards and inverters is an advantage.
• Strong troubleshooting and analytical skills; excellent customer service and communication.
• Ability to work independently and manage multiple service assignments.
• Proficiency in Microsoft Office; experience with service management or ERP systems is a plus.
• High integrity, professionalism and attention to detail; ability to work under pressure.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.