Head, Retail and Social Media

About this role

Head of Retail and Social Media is responsible for leading retail operations and the organisation's social media strategy in Lagos, overseeing in-store sales, customer experience, staff management, inventory, and digital marketing campaigns to grow brand visibility and online engagement.

What you would do

• Lead retail operations to drive in-store sales and improve customer experience.
• Manage retail staff and inventory levels.
• Develop and implement digital marketing campaigns across social media.
• Grow brand visibility and online engagement.
• Ensure integration of retail and marketing initiatives to drive growth and profitability.
• Oversee content creation and basic analytics for social media and brand management.

What they are asking for

• BSc or HND in Marketing, Business Administration, Mass Communication, or related field.
• Minimum of three years' experience in retail management with hands-on social media marketing exposure.
• Experience in publishing, books or educational materials marketing, or consumer goods retail is an advantage.
• Proficiency in Microsoft Office, social media platforms, content creation tools, and basic analytics.
• Strong leadership, communication, and brand management skills.

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