Head People and Culture

About this role

The role is Head of People and Culture responsible for leading the people agenda across Lagos and Abuja, developing a comprehensive people and culture plan, and ensuring effective HR operations and workplace services. The position focuses on building an engaged, capable workforce, strengthening culture and performance, and delivering efficient HR and administrative services. The employer is StreSERT, a professional services firm providing HR and integrated enterprise solutions. The role targets experienced HR professionals capable of strategy, operations, and cross-location administration.

What you would do

• Develop and deliver the annual people and culture plan, workforce plan and budget aligned with strategy.
• Advise the COO and managers on organisation design, role clarity, succession, and change management using data.
• Own job descriptions, job evaluation inputs and consistent people policies; suggest improvements to reward and employee experience.
• Manage recruitment, onboarding, probation, internal movements and exits with clear criteria and documented decisions.
• Embed measurable objectives and performance reviews; coach managers on fair appraisal practices.
• Identify skills gaps and deliver learning and leadership development plans; assess impact of learning.
• Lead engagement surveys, wellbeing and inclusion initiatives; track and close culture action items.
• Manage grievances, employee relations and disciplinary processes with Legal and Compliance support.
• Oversee facilities, office services, security, travel, and vendor management across Lagos and Abuja.
• Provide monthly dashboards, budget variance reports and risk updates; support committee submissions.

What they are asking for

• Bachelor’s degree in HRM, Industrial Relations, Psychology, Business Administration or related field; master’s degree is an advantage.
• Professional HR qualification such as CIPM, CIPD, SHRM or HRCI; evidence of ongoing professional development.
• Minimum of 10 years of progressive HR experience, including at least 3 years leading a function or team.
• Experience in office administration, facilities or vendor management, preferably across multiple locations.
• Proven ability to deliver performance management, employee relations, recruitment, learning, engagement and organisational change initiatives.
• Understanding of employment obligations and fair HR processes; ability to work with legal specialists.
• Experience managing HR budgets, HRIS, payroll inputs, and confidential employee data.
• Desirable: experience in technology, professional services, regulatory or stakeholder-intensive environments; familiarity with Sage 300 People.

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