Head, Operations, People & Culture

About this role

The role is for a senior executive who oversees operations, internal administration, talent management and company culture within Earl Consulting Lagos. It combines strategic business operations with human capital development to support real estate projects, site teams, facility management and administrative functions. The position targets candidates with extensive experience in operations and HR, particularly in real estate, construction or property asset sectors. Earl Consulting Lagos is a management consulting firm actively recruiting for a real estate development and property management context. The role is based in Lagos, with responsibilities spanning multiple real estate divisions and branches to ensure efficient, compliant and high-performing delivery.

What you would do

• Streamline workflows across real estate divisions to remove bottlenecks.
• Set up KPIs and operational frameworks to optimise resources and project turnaround times.
• Ensure compliance with Lagos State property guidelines, governance policies, labour laws and internal procedures.
• Oversee vendor management, office administration, procurement and facility maintenance for corporate facilities and active sites.
• Lead end-to-end recruitment and onboarding for real estate, sales, legal, engineering and administrative talent.
• Develop ongoing learning and development programmes aligned with real estate needs.
• Design compensation, incentive and appraisal systems aligned to revenue goals.
• Shape and maintain a high-performing, collaborative and inclusive workplace culture across branches and sites.
• Serve as a bridge between leadership and staff, translating strategic goals into actionable roadmaps.
• Provide executive oversight to ensure operational efficiency and staff retention across the organisation.

What they are asking for

• Bachelor’s degree in Business Administration, Human Resource Management, Real Estate Management, Law or related field.
• MBA or relevant Master’s degree strongly preferred.
• 7–10+ years of progressive management experience in Operations and HR/People Management.
• Minimum 3–5 years in a senior leadership role within Real Estate, Construction or Property Asset sectors.
• HR certifications such as CIPM, SHRM or CIPD are advantageous.
• Strong understanding of organisational design, talent management and operational mechanics in real estate.
• Proven ability in risk mitigation, contract enforcement, labour compliance and vendor management.
• Excellent leadership, crisis management, conflict resolution and communication skills.
• Proficiency with ERP, HRIS and modern CRM tools.

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