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Head of Operation (Hybrid)
About this role
Head of Operation at Kind Heart Agency, a boutique studio focused on brand identity, campaign strategy and related services. The role targets leadership in operations for a creative studio environment.
What you would do
- Oversee day-to-day operational activities
- Develop and implement operational processes and systems
- Coordinate cross-functional teams to meet project deadlines
- Manage resources, budgeting and vendor relationships
- Monitor performance metrics and improve efficiency
- Support strategic planning and business growth initiatives
What they are asking for
- Experience in operations leadership within a creative or marketing agency
- Strong understanding of studio workflows and project management
- Budgeting and resource planning skills
- Ability to coordinate multiple teams and stakeholders
- Excellent organisational and communication skills
- Bachelor’s degree or equivalent experience in a related field
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