Head of Department - Monitoring, Evaluation, Accountability, and Learning (MEAL)

About this role

The role is Head of Department for Monitoring, Evaluation, Accountability, and Learning (MEAL) at Action Against Hunger in Lagos. It targets individuals with substantial MEAL leadership experience in humanitarian settings, capable of guiding MEAL systems, data management, and learning across projects. The employer is a global humanitarian organisation focused on ending hunger, malnutrition, and improving access to safe water and sustainable livelihoods. The position involves ensuring compliance with MEAL guidelines, developing SOPs, overseeing data collection and analysis, managing MIS platforms, and supporting programme design, evaluations, and learning. It requires coordinating with HQ teams, donor reporting, and field teams to strengthen monitoring, accountability, and learning across missions. The role may include travel to remote or insecure areas as needed.

What you would do

• Develop and maintain MEAL systems in line with guidelines and minimum requirements
• Guide field teams on monitoring tools, data management, and reporting templates
• Validate MEAL plans for projects and consolidate them at mission level
• Create and implement MEAL department SOPs and contribute to country strategy MEAL component
• Support MIS staff and ensure digital data collection and technology use for MEAL activities
• Strengthen accountability mechanisms and work with HQ on complaints systems
• Plan and conduct external evaluations and manage consultancies
• Support field teams in feedback and complaints processes and ensure timely reporting
• Coordinate baseline, midline, endline surveys and related ToRs and data collection tools
• Build MEAL capacity through training, mentoring, and capacity development plans

What they are asking for

• Master's Degree in Economics, Social Sciences, Business Administration, Statistics, Demography, IT, Development Studies or related field
• 5 to 7 years of NGO experience in multi-sector MEAL, with at least 2 years in a coordination role
• Proven management and coordination skills (HR, projects, stress management)
• Ability to translate analysis into operational planning and strategy
• Knowledge of qualitative and quantitative data management; proficient with MS Office, SPSS, STATA, Excel, Epi-info, Power BI
• Excellent written and spoken English; strong report writing ability
• Knowledge of international humanitarian guidelines and donor standards
• Ability to work in multi-cultural settings and under pressure; willingness to travel to remote areas
• Experience in nutrition, health, WASH, food security and/or livelihoods programming; experience in emergencies
• Familiarity with donor reporting and regulations (OFDA, ECHO, UN, DFID, FFP)

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