Head of Department - Monitoring, Evaluation, Accountability, and Learning (MEAL)

About this role

Action Against Hunger is hiring a Head of Department for Monitoring, Evaluation, Accountability and Learning (MEAL) in Borno. The role oversees development and implementation of MEAL systems to guide project delivery, ensure data collection and reporting, and support learning and accountability mechanisms across programmes. The HOD MEAL collaborates with field teams, HQ, and partners to consolidate MEAL plans, supervise data management, evaluations, and learning activities, and contribute to strategy and donor reporting. The position requires substantial experience in MEAL within humanitarian projects, including coordination responsibilities and data analysis skills. The role involves regular field presence, capacity building of staff, and liaising with authorities and partners. The job reports to the Deputy Country Director Programmes and is intended to start around November 2026 in Abuja, with relocation considerations for state-level engagement.

What you would do

• Develop and implement MEAL systems aligned with guidelines and requirements.
• Lead revision of monitoring tools, data management and reporting templates at field level.
• Validate and consolidate MEAL plans for projects and the overall mission plan.
• Create and uphold MEAL standard operating procedures and contribute to country strategy components.
• Support MIS and data collection platforms, including mobile data collection and digital tools.
• Enhance accountability mechanisms and collaborate on toll-free system features and call recordings.
• Plan and conduct external evaluations and support feedback/complaints mechanisms.
• Supervise capacity development and mentoring of MEAL staff; conduct needs assessments and training planning.
• Coordinate with programme teams to use MEAL data in programming and donor reporting.
• Manage documentation of lessons learned, perform mid-term reviews, and support knowledge management initiatives.

What they are asking for

• Master's degree in a relevant field (eg Economics, Social Sciences, Development Studies, IT, Statistics) or related subject.
• 5 to 7 years of experience with NGOs in multi-sectoral MEAL programmes; at least 2 years in a coordination role.
• Proven management and coordination skills across HR, projects and team dynamics.
• Ability to translate analysis into operational planning and strategy.
• Experience with qualitative and quantitative data management; proficiency in MS Office, SPSS, STATA, Excel, Epi-info, Power BI.
• Excellent written and spoken English; ability to produce clear reports.
• Knowledge of international humanitarian guidelines and donor requirements.
• Ability to work under pressure in a multi-cultural environment and travel to remote field sites.
• Experience in nutrition, health, WASH or food security and livelihood programming; prior emergency experience.
• Familiarity with institutional donor reporting and regulations (OFDA, ECHO, UN, DFID, FFP, etc.).

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