Head, Field Marketing & Merchant Acquisition

About this role

The role is for a Head of Field Marketing and Merchant Acquisition at Neptune Microfinance Bank in Lagos. It involves shaping and delivering merchant acquisition and field marketing plans, leading a team of field marketing officers, and driving POS deployment and merchant activation. The position targets growth across various retail sectors and requires building scalable field sales structures while using CRM for reporting and performance tracking. It is aimed at someone with extensive sales and business development experience in fintech, banking, or merchant acquisition. The employer focuses on expanding merchant acquisition, activation, and transaction growth within Nigeria’s POS ecosystem.

What you would do

• Develop and execute merchant acquisition and field marketing strategies.
• Recruit, train and supervise field marketing officers and supervisors.
• Drive POS deployment, merchant activation, business account acquisition and transaction growth.
• Establish performance targets and monitor field sales productivity.
• Develop merchant acquisition campaigns across supermarkets, restaurants, pharmacies, hotels, petrol stations and other retail sectors.
• Build scalable field sales structures across Lagos and other Nigerian markets.
• Implement CRM-based field reporting, performance measurement and merchant retention initiatives.

What they are asking for

• Minimum 8 years of relevant sales and business development experience.
• Proven leadership experience in fintech, banking, payment services or merchant acquisition.
• Demonstrable success managing large field sales teams.
• Strong knowledge of Nigeria's POS and merchant payment ecosystem.
• Excellent leadership, analytical and commercial execution skills.

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