Head, Domestic Switching & Terminal Operations

About this role

The Head, Domestic Switching & Terminal Operations in Lagos will lead Unified Payment Services Limited's domestic switching and terminal operations, ensuring seamless processing, routing, settlement and reconciliation of all card, POS and e‑payment transactions across UP platforms. The role focuses on system reliability, regulatory compliance and high service levels within the local switching and terminal ecosystem, while driving innovation and process optimisation. It is suited to senior professionals with at least 10 years in payment operations, including leadership in fintech or PSP environments.

What you would do

• Oversee end-to-end domestic transaction switching, routing and authorisation across POS, web, mobile, ATM and QR channels
• Supervise POS and terminal lifecycle management including deployment, activation, monitoring and maintenance
• Implement terminal performance metrics to track uptime and transaction success rates
• Oversee settlement and reconciliation of all POS and card transactions with partner banks and processors
• Ensure compliance with CBN PTSP/PTSA regulations, NIBSS standards and card schemes; address audits and corrective actions
• Collaborate with Engineering/IT to enhance the switching architecture, APIs and monitoring tools

What they are asking for

• First degree in Computer Science, Information Systems, Finance or related field
• Master's degree or MBA preferred
• Minimum of 10 years' experience in payment operations, switching or electronic banking
• At least 3 years in a leadership role within a fintech or PSP environment

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