Guest Reservation Manager

About this role

A guest reservation manager is sought for an exclusive fine-dining restaurant in Lekki Phase 1, Lagos. The role involves managing reservations for a high-end establishment and requires strong communication skills and a professional demeanour. The employer provides feeding four times a week and accommodation, with a monthly salary of ₦250,000. The position is full-time, six days a week, from 8am to 6pm, and a minimum of a National Diploma is required with at least two years of relevant experience.

What you would do

• Manage guest reservations and seating plans for the restaurant.
• Coordinate tables and bookings to optimise occupancy.
• Communicate with guests to confirm details and special requests.
• Maintain accurate reservation records and daily updates for the team.
• Assist guests with enquiries related to dining experiences and timings.
• Support front-of-house operations to ensure a seamless guest experience.
• Collaborate with staff to manage high-profile reservations and events.
• Prepare and update reservation reports as needed.
• Ensure professional and courteous interactions with all guests.
• Uphold restaurant standards and service levels in line with brand.

What they are asking for

• Minimum of 2 years of experience in a similar role (mandatory).
• Excellent communication skills and pleasant demeanour.
• Computer literacy is non-negotiable.
• Minimum of National Diploma.
• Excellent command of English.

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