Guest Relations Officer

About this role

A new hotel in Rivers is seeking a Guest Relations Officer to join the Front Office team. The role targets candidates with relevant qualifications and experience. Applications are to be submitted via email using the job title as the subject. The advert does not specify a closing date.

What you would do

• Provide guest assistance and handle inquiries at the front desk
• Coordinate guest services to ensure smooth check-in and check-out
• Communicate effectively with guests to resolve issues
• Collaborate with hotel departments to meet guest needs
• Maintain a professional and welcoming atmosphere for guests
• Record guest requests and follow up to ensure satisfaction

What they are asking for

• Relevant qualifications
• Experience in guest relations or front desk roles
• Ability to communicate effectively with guests and colleagues
• Proficiency in using front desk management systems (if stated; otherwise keep general)
• Professional appearance and demeanor

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.