Guest House Coordinator

About this role

Aldelia Limited seeks an experienced Guest House Coordinator in Lagos to oversee hospitality operations across its company village and guest house facilities. The role covers catering, housekeeping, reception, residential services, contractor management, events, and adherence to HSE and quality standards. Duties include supervising service providers, monitoring food quality and hygiene, reviewing menus, inspecting supplies, coordinating events, and preparing reports for management. The position involves ensuring guest rooms meet company standards, coordinating budget-related activities, and maintaining contractor KPIs and HSE compliance. The role requires strong coordination, communication skills, and the ability to work with a diverse team while upholding safety and service standards.

What you would do

• Coordinate catering, housekeeping, reception, and residential services.
• Supervise contractors and ensure compliance with standards and contract terms.
• Monitor food quality, hygiene, meal preparation, service levels, and food safety.
• Review and approve menu proposals and monitor daily meal service records.
• Inspect materials and supplies delivered by service providers.
• Ensure guest rooms and residential apartments meet company standards.
• Coordinate events, meetings, training centre activities, and other hospitality services.
• Monitor contractor KPIs and coordinate weekly site inspections.
• Ensure timely preparation of Job Progress Certificates and follow up on vendor payments.
• Support budget projections for guest house and village CAPEX activities (where applicable). (Note: if not applicable in all contexts, include as stated)

What they are asking for

• BSc or equivalent in a relevant discipline.
• Minimum 7 years of experience in guest house, hospitality, facilities, catering, residential camp, or related operations.
• Strong knowledge of catering, housekeeping, food hygiene, and service quality.
• Experience managing contractors and service providers.
• Strong event planning and coordination skills.
• Excellent interpersonal and communication skills.
• Ability to work with people from diverse nationalities and backgrounds.
• High integrity, professionalism, courtesy, and attention to detail.
• Ability to work effectively under pressure.
• Strong commitment to HSE, quality, and service excellence.

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