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Growth Associate (Lagos)
About this role
Helium Health, a healthtech company in Lagos, is looking for a Growth Associate to drive growth and expansion across private and public sectors using its SaaS EMR/HMIS and related products. The role targets experienced tech sales professionals who can meet revenue targets through renewals, upsells, cross-sells, and new business in Lagos State. The job involves sales, revenue generation, customer relationship management, and collaboration with cross-functional teams to optimise sales processes and customer experience. Candidates must reside in Lagos and have a background in enterprise software sales with strong communication and relationship-building skills. The employer focuses on delivering healthtech software solutions to healthcare providers, payers, and patients in emerging markets.
What you would do
- Identify and execute upsell opportunities and renewals in coordination with Sales and Customer Success teams.
- Generate new business leads through cold calls and product outreach.
- Maintain deep product knowledge to assess client needs and tailor solutions.
- Meet and exceed sales targets and contribute to team quotas.
- Support sales operations by managing leads, contracts, and onboarding activities for new joiners.
- Communicate sales plans and calculations to the sales team and assist with territory planning.
- Manage pipeline development, prioritise engagements, and escalate customer issues as needed.
- Oversee knowledge management, documentation, and data backup for sales activities.
- Collaborate with cross-functional teams to improve pricing, processes, and customer experience.
- Maintain and leverage CRM data, report on sales outcomes, and keep stakeholders informed.
What they are asking for
- Minimum of 3 years of sales or accounts management experience with growth targets.
- First degree in Marketing, IT, PR, Business Admin, Economics, Finance or related field (or equivalent work experience).
- Experience in telesales and selling enterprise software; healthcare enterprise solutions is a plus.
- Strong interpersonal, presentation, listening, written and verbal communication skills.
- Digitally savvy with Microsoft Office and productivity tools.
- Willingness to travel and engage with customers across locations (residing in Lagos required).
- Ability to build relationships with customer and stakeholder teams and think creatively to improve processes.
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