Group Business Support Officer (GBSO)

About this role

Victoria Travels is expanding its operations and is seeking a Group Business Support Officer to support customer service and daily business activities in Makurdi, Benue. The role focuses on handling customer inquiries and complaints, delivering good service, and coordinating with internal teams. Candidates should have a relevant qualification, good communication skills, and basic computer literacy. The employer highlights a range of operations across sectors and notes compensation is competitive and based on experience. Applications close 25 October 2026, with CV and a brief cover letter submitted as a single PDF document.

What you would do

• Attend to customer enquiries, complaints, requests and general needs
• Provide excellent customer service with timely issue resolution
• Maintain communication with customers and operational teams
• Support daily business operations activities
• Coordinate with relevant departments as needed

What they are asking for

• OND, HND, BSc or equivalent
• Good communication and interpersonal skills
• Customer-focused, organised and proactive
• Basic computer and digital skills
• Previous customer service experience is an advantage
• Permanent voter's card (PVC)
• Professional conduct and ability to meet deadlines
• Ability to work with minimal supervision
• Good computer literacy
• Relevant work experience is an added advantage

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.