Group Business Support Officer (GBSO)

About this role

Victoria Travels is expanding its operations across multiple sectors and is hiring for the role of Group Business Support Officer (GBSO). The position is based in Makurdi, Benue. The role focuses on delivering good customer service, supporting daily business operations, and handling customer enquiries and complaints while coordinating with relevant teams.

What you would do

• Provide excellent customer service and timely resolution of customer issues
• Support daily business operations activities
• Attend to customer enquiries, complaints, requests and general customer needs
• Maintain good communication with customers and relevant operational teams

What they are asking for

• Basic computer and digital skills
• Good communication and interpersonal skills
• Previous customer service experience is an advantage
• OND, HND, BSc or equivalent qualification
• Customer-focused, organised and proactive

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