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General Manager, Industrial Products & Services - US Based
About this role
The role is for a General Manager of Industrial Products & Services (IPS) at Toptal, with full P&L and budget responsibility across multiple industries including Automotive, Manufacturing, Agriculture, Oil & Gas, Chemical, and Logistics. It is a remote position in the US, requiring that applicants be authorised to work in the US and that resumes and communications be in English. The GM will set strategy, pursue growth, win new enterprise clients, expand existing relationships, and lead a team to deliver growth through Toptal’s services, AI solutions, and talent offerings. The position involves leading executive client conversations, shaping proposals, and managing commercial negotiations to close critical pursuits. The role requires building and developing the IPS team, forecasting, and ensuring profitable growth aligned with the business plan. You will report to the EVP, Industries and work with Services leaders and SMEs to translate client challenges into viable proposals.
What you would do
- Set and execute the IPS industry strategy
- Identify growth markets, client problems, and offerings
- Create an IPS business plan with priorities, financial goals, and investment decisions
- Own the P&L and budget and manage revenue, profitability, and spending
- Lead pursuit of priority enterprise accounts and advance opportunities through discovery, solution development, negotiation, and close
- Expand and retain client relationships across buying centres
- Coordinate with services, solution architects, and specialists to craft credible proposals
- Maintain a credible forecast and address risks to the plan
- Build and develop the IPS team, including hiring, coaching, and performance management
- Drive execution of the business plan and ensure progress toward objectives
What they are asking for
- Bachelor’s degree required
- Master’s degree in Engineering, Business or related field preferred
- 5+ years leading professional services sales teams in Industrial Products and Services, with Oil & Gas experience required
- 12+ years running and managing an industry business unit
- Deep industry relationships from director to C-level
- Record of leading enterprise SaaS or services sales, winning new clients and expanding relationships
- Experience in Oil & Gas, Industrial Manufacturing, Automotive or Defense & Aerospace industries
- Proven ability to close complex enterprise opportunities, shape business cases, and negotiate
- Strong ability to forecast and qualify opportunities and manage risks
- Fluency in technology, AI, and services delivery with ability to discuss client priorities intelligently
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