About this role
The General Manager role at Domeo Resources International (DRI) in Lagos leads all hotel operations to deliver luxury guest experiences, profitability, and a strong brand reputation. The position oversees every department, from Front Office to Finance and Human Resources, ensuring standards aligned with international luxury hospitality. The candidate should have extensive hospitality leadership experience, strong business acumen, and a proven ability to manage high-end hotel operations. The employer focuses on strategic leadership, operational excellence, and maintaining world-class service standards.
What you would do
- Provide overall leadership and direction for all hotel operations
- Develop and implement strategic plans aligned with vision, goals, and profitability targets
- Drive business growth, operational efficiency, and service excellence
- Monitor market trends and identify expansion and competitive opportunities
- Oversee daily operations across all hotel departments to ensure smooth service
- Ensure compliance with luxury hospitality standards and continuous improvement
- Coordinate between departments for seamless guest experiences
- Ensure delivery of world-class guest service and personalized hospitality
- Manage budgets, forecasts, and financial plans; monitor revenue and profitability indicators
- Lead and motivate departmental heads; support recruitment, development, and performance management
What they are asking for
- Bachelor's degree or HND in Hospitality Management, Business Administration, or related field
- Master's degree in Hospitality Management or Business Administration is an added advantage
- 8-10 years in the hospitality industry, with at least 5-7 years in senior management within luxury hotels
- Proven track record in managing high-end or superior luxury hospitality operations
- Professional hospitality certifications are an added advantage
- Strong leadership, strategic management, and communication skills
- Knowledge of luxury hotel operations, financial management, and business development
- Ability to lead under pressure and manage complex operations
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