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General Manager
About this role
A General Manager role for Troven Solution Services Ltd in Lagos, overseeing senior leadership across business operations, service quality, sales and customer growth, people management, finances, governance and brand experience for hospitality or lifestyle destinations. The position targets candidates with extensive senior management background in hospitality or related sectors and P&L responsibility.
What you would do
- Provide business and commercial leadership
- Oversee operations and service excellence
- Drive sales, marketing and customer growth
- Lead people and leadership development
- Manage financials and assets
- Ensure reporting, governance and brand standards
What they are asking for
- Bachelor's degree in Hospitality Management, Business Administration, Tourism, Management or related field
- Professional hospitality qualification and/or MBA is advantageous
- Typically 10–15 years' experience including senior management in hospitality or customer-facing sectors
- Demonstrable P&L ownership and experience in commercial growth
- Experience managing multiple revenue streams (eg accommodation, F&B, events, wellness, leisure)
- Experience building or repositioning a hospitality or lifestyle destination, and ability to build empowered management teams
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