General Manager

About this role

A General Manager is sought to oversee daily operations, lead staff, improve business processes, manage client relationships, control costs, and drive growth for the organisation. The role focuses on aligning operations with company objectives and facilitating changes to support business goals. The employer describes itself as helping clients identify HR needs and develop action plans. The position targets someone with extensive management experience capable of coordinating teams and improving efficiency. The job is based in Lagos and requires experience in the security sector and related management functions.

What you would do

• Oversee daily operations and ensure smooth business functioning.
• Lead and manage staff across departments.
• Improve business processes and operational efficiency.
• Manage client relationships and service delivery.
• Control operational costs and monitor budgets.
• Drive business growth and strategic initiatives.
• Develop and implement organisational policies and procedures.
• Provide regular reporting on performance and outcomes.
• Coordinate facility management or manpower-related activities (if applicable).
• Collaborate with other departments to meet objectives.

What they are asking for

• Minimum 7 years of work experience.
• At least 3 years in a General Manager, Operations Manager, or Admin Manager role.
• Experience in a top private security company at mid-level management or above.
• Experience in team management, process development, client relations, and basic business finance.
• Strong leadership, communication, problem-solving, and reporting skills.
• Experience in facility management or manpower outsourcing is an added advantage.

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