General Manager

About this role

A General Manager is sought to lead Villa Park Hotels and Suites in Abuja, overseeing operations, commercial performance and guest experience. The role requires building and directing a capable team and delivering strong service standards and profitability for the hotel.

What you would do

• Oversee all hotel departments including front office, housekeeping, food and beverage, finance, purchasing, maintenance and security.
• Develop operating plans, budgets and strategies to improve occupancy, revenue, cost control and profitability.
• Monitor guest feedback and resolve escalated service issues promptly.
• Recruit, coach and manage departmental leaders and track team performance.
• Ensure financial controls, asset protection, health and safety compliance.
• Build relationships with corporate and local partners and coordinate sales and marketing activities.

What they are asking for

• BSc or HND in Hospitality Management, Hotel Management, Business Administration or related field.
• At least 8 years of hotel or hospitality experience, including a minimum of 3 years in a senior hotel management role.
• Proven ability to lead departments, manage budgets and improve guest service and business performance.
• Strong knowledge of hotel operations, revenue management and financial controls.
• Excellent leadership, communication, problem-solving and stakeholder management skills.
• Familiarity with hotel property management systems and ability to work flexible hours.

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