Fulfillment Officer

About this role

A Fulfillment Officer is being recruited by Pallyshop Discount, an e-commerce platform in Lagos. The role focuses on ensuring customer orders are accurately picked, packed, dispatched, tracked and delivered on time to support customer satisfaction and efficient operations. The position is based in Ojodu Berger, Lagos, and is full-time. The employer provides e-commerce services with a focus on delivering quality products at discounted prices.

What you would do

• Pick and verify customer orders for dispatch
• Pack and prepare orders for shipping
• Track deliveries and follow up on fulfillment
• Inspect products and ensure proper packaging to maintain quality
• Provide order status updates and escalate delivery issues as needed
• Maintain accountability for products and report shortages, damages, or discrepancies

What they are asking for

• Attention to detail and time management skills
• Basic knowledge of logistics and fulfillment operations
• Good customer service and communication skills
• Ability to maintain accurate records and reports
• High level of accountability and integrity

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