Front Office Officer / Receptionist

About this role

A Front Office Officer / Receptionist is needed for Smart Class Hotel & Suite in Enugu. The role targets individuals with relevant qualifications and experience who are service‑driven.

What you would do

• Greet and assist guests at the front desk
• Manage guest check-in and check-out procedures
• Answer inquiries and provide information about the hotel and local area
• Coordinate with other hotel departments to ensure guest satisfaction
• Handle telephone calls and message delivery
• Maintain a tidy and professional front desk area

What they are asking for

• Relevant qualifications with experience
• Service-driven and professional conduct
• Ability to work in a hotel environment
• Good communication and interpersonal skills
• Basic administrative abilities
• Availability to work as required

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