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Front Desk Supervisors
About this role
A newly opened hotel in Rivers state is looking for a Front Desk Supervisor to join the Front Office team. The role targets candidates with relevant qualifications and experience. Applications are to be submitted with the job title as the email subject to the address provided in the advert.
What you would do
- Oversee front desk operations and staff scheduling
- Ensure smooth check-in and check-out processes
- Maintain high guest service standards at the front desk
- Assist guests with inquiries and resolve issues promptly
- Coordinate with other hotel departments to meet guests’ needs
- Monitor front desk procedures for efficiency and accuracy
- Train and supervise front desk staff as required
- Handle guest complaints in a professional manner
- Maintain records related to guest arrivals, departures and billing
- Assist with reporting and administrative tasks for the Front Office
What they are asking for
- Relevant qualifications and experience in front desk or hotel operations
- Experience in supervisory or leadership roles within a hotel or similar setting
- Strong customer service and communication skills
- Ability to manage multiple tasks and work under pressure
- Knowledge of front office software and hotel systems is desirable
- Professional demeanour and ability to lead a team
- Attention to detail and accuracy in guest billing and record-keeping
- Flexibility to work shifts as required
- Nigerian resident or eligible to work in Rivers state
- Good interpersonal skills
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.