Front Desk Staff

About this role

The role is a preschool front desk receptionist at Birchwood Montessori Academy in Kwara. It involves delivering customer service to parents and visitors, keeping accurate records, and supporting administrative tasks as the first point of contact to create a welcoming atmosphere.

What you would do

• Greet parents, children and visitors in a friendly and welcoming manner.
• Answer phone calls and emails and respond to inquiries promptly and professionally.
• Maintain accurate records of attendance, enrolment, and student information using the preschool's database software.
• Support administrative tasks such as filing, copying, and distributing paperwork.
• Monitor visitor access and uphold security protocols.
• Assist with special events and activities as needed.

What they are asking for

• High school diploma or equivalent; coursework in early childhood education or related field preferred.
• Relevant experience in receptionist or customer service role; school or early childhood setting preferred.
• Excellent communication and interpersonal skills; ability to communicate clearly with parents, colleagues, and visitors.
• Strong organisational and time management skills; ability to multitask and prioritise responsibilities.
• Knowledge of standard office equipment and software, including word processing, email, and database management.
• Strong attention to detail and accuracy in record-keeping; professional demeanor and ability to maintain confidentiality.

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