About this role
Greywood Hotels & Apartments in Lagos is looking for a friendly, professional hotel receptionist. The role requires an HND or BSc with 1-2 years in hospitality, and NYSC completion, with the candidate based near the listed Lagos areas. Responsibilities include greeting guests, managing check-ins and check-outs, handling inquiries, overseeing reservations, processing payments, and addressing guest concerns.
What you would do
- Welcome guests and provide friendly service
- Manage check-ins and check-outs efficiently
- Handle guest inquiries via phone, email and in person
- Maintain reservations and booking systems
- Process payments and keep accurate records
- Address guest concerns to ensure satisfaction
What they are asking for
- HND or BSc with 1-2 years’ hospitality experience
- Prior hospitality experience
- Strong communication and interpersonal skills
- Basic computer skills; knowledge of hotel booking systems is a plus
- Ability to multitask and stay organised
- Must have completed NYSC and be based near Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute or Ikeja axis
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