Front Desk / Receptionist

About this role

Greywood Hotels & Apartments in Lagos is looking for a friendly, professional hotel receptionist. The role requires an HND or BSc with 1-2 years in hospitality, and NYSC completion, with the candidate based near the listed Lagos areas. Responsibilities include greeting guests, managing check-ins and check-outs, handling inquiries, overseeing reservations, processing payments, and addressing guest concerns.

What you would do

• Welcome guests and provide friendly service
• Manage check-ins and check-outs efficiently
• Handle guest inquiries via phone, email and in person
• Maintain reservations and booking systems
• Process payments and keep accurate records
• Address guest concerns to ensure satisfaction

What they are asking for

• HND or BSc with 1-2 years’ hospitality experience
• Prior hospitality experience
• Strong communication and interpersonal skills
• Basic computer skills; knowledge of hotel booking systems is a plus
• Ability to multitask and stay organised
• Must have completed NYSC and be based near Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute or Ikeja axis

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