Front Desk / Quality Control Officer

About this role

A Front Desk / Quality Control Officer role based in Lagos at Whip Smart Service Providers Limited. The position combines front desk duties with quality checks on cookware, handling customer interactions and ensuring accurate packaging, labeling and documentation. The role requires organisation, proactivity and the ability to work efficiently in a fast-paced setting. The employer focuses on customer service, product inspection, proper packaging and record keeping.

What you would do

• Greet and assist customers professionally.
• Handle customer enquiries and provide product information.
• Perform quality checks on cookware before packaging and dispatch.
• Wrap and package cookware to company standards.
• Maintain accurate records through data entry.
• Ensure products are properly labelled and prepared for delivery.
• Keep the front desk and work area clean and organised.
• Report product defects or quality issues to management.
• Assist with administrative and operational tasks as assigned.
• Uphold company policies and maintain high service standards.

What they are asking for

• Minimum of an OND qualification.
• Experience in front desk, customer service, administrative or quality control roles is an added advantage.

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