Front Desk Officer in a Gaming and Sports Company - Redswitch Collections

About this role

A Front Desk Officer is needed for a company in the gaming and sports betting sector, based in Victoria Island, Lagos. The role involves managing the reception area, handling front-office activities, and supporting day-to-day operations. The person will be the first point of contact for visitors, clients and partners, and will provide administrative support to HR and Operations as required. The employer is a player in the gaming and sports betting industry, offering a professional work environment and development opportunities.

What you would do

• Maintain a professional reception area and image.
• Greet and assist visitors, clients and business partners.
• Manage incoming calls, emails, inquiries and correspondence.
• Provide administrative support to HR and Operations when needed.
• Receive, record and distribute documents and deliveries.
• Maintain visitor records and uphold office security and confidentiality.
• Direct visitors to appropriate departments and personnel.
• Keep the reception area organised and manage meeting schedules.

What they are asking for

• 1–2 years of experience in front desk, reception or administrative support.
• Ability to handle confidential information in a fast-paced environment.
• Proficiency in Microsoft Office and general office tools.
• Minimum OND/HND or Bachelor’s in Business Administration, Office Management or related field.
• Professional appearance with attention to detail and a customer-focused attitude.
• Excellent verbal and written communication skills.
• Strong interpersonal, organisational and multitasking abilities.

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