Front Desk Officer

About this role

Afconrecruit Limited seeks a Front Desk Officer in Lagos. The role is for a professional who is courteous and customer‑focused, serving as the first point of contact for guests and handling check-ins, check-outs, reservations, enquiries, payments and guest requests.

What you would do

• Welcome and attend to guests professionally and courteously.
• Manage guest check-in and check-out processes.
• Handle reservations, enquiries, telephone calls and guest requests.
• Provide accurate information about hotel facilities and services.
• Process guest payments and maintain accurate records.
• Coordinate with Housekeeping, Maintenance, F&B and other departments.

What they are asking for

• OND, HND or Bachelor's degree in Hospitality Management, Business Administration, Tourism, Customer Service or related field.
• Previous experience in a hotel, hospitality or customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer-service orientation.
• Good computer and administrative skills.
• Ability to work under pressure and handle multiple tasks.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.