Front Desk Officer

About this role

Workland in Abuja seeks a Front Desk Officer to be the first point of contact for visitors and clients. The role covers managing the reception, handling enquiries, coordinating visitors, and providing basic administrative support to keep the front office operating smoothly. It is suitable for a professional, courteous, and organised individual.

What you would do

• Welcome and assist visitors, clients, and guests professionally.
• Manage the reception area to keep it clean, organised, and presentable.
• Answer and direct telephone calls, messages, and enquiries.
• Maintain records of visitors, appointments, calls, deliveries, and other activities.
• Schedule and coordinate appointments, meetings, and visitor arrangements.
• Provide basic administrative support including photocopying, printing, filing, scanning, and data entry.

What they are asking for

• A Bachelor’s Degree, HND, or OND in Business Administration, Public Administration, Mass Communication, or related field
• Proficiency in Microsoft Office or Google Workspace
• Previous experience in front desk, receptionist, customer service, hospitality, or administrative role is an advantage
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Good attention to detail and record-keeping

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