Front Desk Officer

About this role

A Front Desk Officer role at Blossom Dental Clinic and Braces Centre, a dental practice with multiple locations, to handle front desk duties and patient interactions. The position targets applicants with relevant qualifications and experience in a clinical setting located in Delta.

What you would do

• Greet and assist patients at the front desk
• Manage appointment scheduling and reception activities
• Answer phone calls and respond to inquiries
• Coordinate patient flow and waiting area
• Maintain patient records and clinic administrative tasks
• Support basic administrative duties as needed

What they are asking for

• Relevant qualifications and experience in a clinical or dental setting
• Strong communication and customer service skills
• Ability to manage appointments and administrative tasks
• Proficiency with basic office software
• Professional conduct and appearance
• Knowledge of front desk protocols in a healthcare facility

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