About this role
The role is for a Front Desk Executive at First Choice International Consulting and Financial Solutions Limited in Lagos. The position involves handling receptionist and clerical duties at the main entrance, acting as the face of the company for visitors, and delivering accurate information while managing complaints and a customer‑oriented approach. The employer is a Lagos‑based recruitment and human capital development company with board members and affiliation to the Institute of Management Consultants in Nigeria. The job targets a polite, perceptive, disciplined individual who can maintain a tidy front desk and support office operations. The role is full‑time and based in Ikeja, Lagos.
What you would do
- Keep the front desk tidy and presentable with necessary materials
- Greet and welcome guests
- Answer questions and address complaints
- Answer incoming calls and redirect or take messages
- Receive letters, packages, and distribute them
- Monitor office supplies and place orders when needed
- Maintain updated records and files
- Monitor office expenses and costs
- Take on additional duties as assigned
What they are asking for
- Proven experience as a front desk representative
- Familiarity with office machines (e.g., printers)
- Knowledge of office management
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (Excel and Word)
- Strong communication and people skills
- Good organisational and multi‑tasking abilities
- Problem‑solving skills
- Customer service orientation
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