Front Desk/Customer Service Officer

About this role

A full-time front desk and customer service role in Lagos for a candidate who can warmly welcome visitors, handle inquiries and complaints, answer calls, and support general administrative tasks. The position is based in Okota, Lagos, with a defined Monday–Saturday schedule and Sunday shifts on a rota basis. The employer is a recruitment, training, and human resources consultancy providing staffing solutions. The role emphasises good communication, organisation, politeness, and customer focus, with prior front desk experience considered an advantage.

What you would do

• Welcome visitors and attend to customers professionally
• Handle customer enquiries and complaints
• Answer calls and manage front desk activities
• Maintain records and keep a tidy reception area
• Provide general administrative support when needed

What they are asking for

• Minimum of SSCE or OND
• Good communication and interpersonal skills
• Polite, organised and customer-focused
• Previous front desk or customer service experience is an advantage

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