Front Desk & Customer Care Executive

About this role

A Front Desk and Customer Care role at a Lagos‑based photography and content studio serving photographers, brands, creators and creatives. The role involves greeting customers, handling inquiries, scheduling photography sessions and studio rentals, following up with leads and clients, processing invoices and bookings, and maintaining client records.

What you would do

• Welcome customers and visitors to the studio.
• Respond promptly to inquiries via calls, emails, WhatsApp and social media.
• Schedule photography sessions and studio rentals.
• Follow up with leads and existing clients.
• Process invoices, receipts and bookings.
• Maintain client records and databases.

What they are asking for

• Must live in Yaba or its environs.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and Google Workspace.
• Previous experience as a receptionist or customer service is preferred.
• Experience using social media and WhatsApp Business.

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