Front Desk/Billing Officer

About this role

A full-time Front Desk and Billing Officer role at Swiftmed Urgent Care Clinic in Lagos. The position handles patient reception, registration, billing and payments while ensuring good customer service and accurate records. Suited for candidates with front desk or billing experience in healthcare or related fields.

What you would do

• Greet patients and visitors professionally
• Register patients and update information in the system
• Schedule appointments and direct patients to appropriate units
• Prepare and process bills for consultations, investigations, procedures and admissions
• Receive payments and issue receipts
• Maintain and reconcile daily transaction records and handle inquiries while upholding confidentiality

What they are asking for

• Minimum BSc degree in Social Sciences or a related field
• Previous front desk or billing experience in a hospital setting is advantageous
• Strong communication and customer service skills
• Basic accounting and computer proficiency
• Attention to detail and ability to multitask
• Ability to maintain confidentiality of patient and financial information

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