Front Desk & Administrative Assistant

About this role

FMR Agency in Lagos is seeking a Front Desk and Administrative Assistant to manage reception duties, assist with customer service, and support daily office operations. The role involves greeting visitors, handling calls and messages, preparing reports and schedules, and maintaining administrative records. The position supports recruitment, onboarding and general administrative tasks, and provides administrative help to management. The job requires a professional, proactive individual who can work independently and multitask, with strong communication and organisational skills.

What you would do

• Greet visitors and respond to inquiries
• Manage incoming calls, messages, and correspondence
• Prepare reports, documents, and meeting schedules
• Monitor staff attendance and maintain admin records
• Coordinate office supplies, maintenance, and petty cash paperwork
• Support recruitment, onboarding, and general administrative activities
• Provide administrative assistance to management and follow up on tasks
• Maintain a professional appearance and proactive attitude
• Work independently and handle responsibilities efficiently
• Utilise Microsoft Office and CRM tools in daily tasks

What they are asking for

• Minimum of HND or equivalent qualification
• Experience in front desk, customer service, or administration is an advantage
• Proficiency in Microsoft Office, especially Excel, and familiarity with CRM tools
• Excellent communication, organisational and multitasking skills
• Professional appearance with attention to detail
• Ability to work independently and take on responsibilities
• Smart, courteous, tech-savvy, dependable with strong administrative and interpersonal skills

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