Front Desk/Admin Officer

About this role

A Front Desk / Admin Officer role for Robeck Locks Ltd in Lagos, handling reception, administrative tasks and management of social media and online business accounts. Suitable for candidates with basic university-level qualification and experience in administration or customer service who are digitally confident.

What you would do

• Welcome customers and visitors; manage telephone, email and WhatsApp inquiries
• Provide product information and refer sales inquiries to the appropriate team
• Record enquiries and follow up with customers and relevant departments
• Prepare letters, reports and other documents; maintain filing systems
• Coordinate appointments and monitor office supplies and schedules
• Manage day-to-day activity on social media and online accounts, create posts, respond to inquiries and keep listings up to date

What they are asking for

• OND, HND or bachelor's degree in Business Administration or related field
• 1-2 years of relevant administration or customer service experience
• Experience managing business social media pages and online accounts
• Good spoken and written English with strong customer service skills
• Working knowledge of Microsoft Word, Excel and email; digital filing
• Ability to commute reliably to Amuwo Odofin

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