About this role
A Food & Beverages Supervisor is needed in Lagos to oversee day-to-day food and drink operations across the restaurant, bar and related service areas. The role focuses on supervising staff, maintaining service standards, managing inventory and ensuring a high level of guest satisfaction. The employer operates within the hospitality sector, coordinating with kitchen, housekeeping and procurement to deliver consistent service quality. The position requires supervising performance, addressing issues, and reporting on operational activities.
What you would do
- Oversee daily food and beverage operations to ensure smooth and timely service.
- Coordinate staff duties, schedules and shift activities for adequate coverage.
- Monitor and evaluate staff performance, providing feedback and addressing gaps.
- Ensure excellent guest service and professionally handle complaints.
- Monitor stock levels, requisitions, consumption and wastage to minimise losses.
- Ensure compliance with food safety, hygiene and cleanliness standards.
- Ensure service quality according to established standards and procedures.
- Collaborate with kitchen, housekeeping and procurement for seamless operations.
- Identify training needs and coach staff to improve skills and service delivery.
- Prepare daily operational reports on attendance, performance, sales, stock usage and guest feedback.
What they are asking for
- Degree or HND/OND in Hospitality Management, Food and Beverage Management or related field (advantage).
- Experience supervising F&B operations in hotel, resort, restaurant or similar setting.
- Good knowledge of food safety, hygiene and customer service standards.
- Ability to monitor staff performance and enforce accountability.
- Strong organisational, problem-solving and inventory management skills.
- Ability to work under pressure and manage multiple priorities.
- Proficiency in basic reporting and record-keeping.
- Flexibility to work shifts, weekends and public holidays.
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