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Food and Beverage Supervisor
About this role
Domeo Resources International seeks a full-time Food and Beverage Supervisor in Aba, Abia. The role oversees daily operations across the hotel’s restaurant, bars, room service, pool bar, and banquet areas, ensuring efficient service, guest satisfaction, SOP compliance, proper stock control, and achievement of revenue targets. The F&B Supervisor acts as the link between the F&B Manager and frontline staff, guiding and coordinating service teams to maintain professional conduct and high-quality hospitality. The position reports to the F&B Manager, Operations Manager or General Manager and supervises wait staff, bartenders, baristas, restaurant attendants and other F&B personnel. The employer provides HR and management consultancy solutions and operates within the hospitality sector.
What you would do
- Supervise daily operations of F&B outlets including restaurant, bar, pool bar and related spaces.
- Ensure areas are clean, organised and ready before opening; manage guest service from arrival to departure.
- Coordinate service during peak periods, events and functions; liaise with kitchen, bar and cashier.
- Monitor service quality, address delays and complete end-of-shift procedures.
- Assign duties to staff and monitor attendance, grooming and performance.
- Conduct pre-shift briefings and communicate specials, reservations and targets.
- Train staff on service etiquette, upselling and product knowledge; provide feedback and report issues to management.
- Ensure compliance with hotel service standards and SOPs; oversee order processing and accuracy in service.
- Monitor stock levels, stock control and FIFO/FEFO where applicable; report wastage and discrepancies.
- Support attainment of revenue targets and upsell appropriate items to boost sales.
What they are asking for
- OND, HND or Bachelor's degree in Hospitality Management, Hotel and Catering Management, Food and Beverage Management or related field.
- Relevant hospitality training or professional certification is an advantage.
- 2–3 years of experience in food and beverage operations; 1–2 years in a supervisory or team-lead role preferred.
- Experience in hotel restaurants, bars, banquet operations or similar hospitality outlets is advantageous.
- Knowledge of POS systems, stock control, menu knowledge and service procedures.
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