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Food and Beverage Supervisor
About this role
The role is for a Food and Beverage Supervisor at a hospitality-focused organisation in Aba, Abia. The position oversees daily operations across the hotel’s restaurant, bars, pool bar, room service, banquets and other F&B service areas, ensuring efficient service, guest satisfaction, staff coordination and compliance with hygiene and safety standards. The supervisor acts as the link between the F&B Manager and frontline staff and ensures adherence to SOPs and high-quality service. The employer, Domeo Resources International (DRI), provides HR and Management Consultancy solutions premised on excellence and innovation. The role involves supervising staff, managing service standards and contributing to revenue targets.
What you would do
- Supervise daily operations of F&B outlets and ensure readiness before opening.
- Coordinate service during peak times, events and functions.
- Maintain communication between service team, kitchen, bar and cashier.
- Monitor service delivery and resolve issues promptly.
- Ensure proper closing procedures at end of shifts.
- Attend to guests professionally and handle complaints or escalate as needed.
- Assign duties to service staff and monitor attendance and grooming.
- Conduct pre-shift briefings and communicate menus and targets.
- Train staff on service etiquette, upselling and product knowledge.
- Monitor SOP compliance and ensure accurate order processing and billing.
What they are asking for
- OND, HND or Bachelor's Degree in Hospitality or related field.
- 2–3 years of relevant F&B operations experience.
- 1–2 years in a supervisory or team-lead role preferred.
- Experience in hotel restaurants, bars, pool bars or banquets is an advantage.
- Knowledge of POS systems, stock control and service procedures.
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